Terms & Conditions

1. Acceptance of Terms

By visiting, browsing, creating an account, or purchasing products from AF Enterprises, you acknowledge that you have read and agree to these Terms & Conditions.

If you do not agree with any part of these terms, please do not use the website or place an order through it.

2. About Our Website

AF Enterprises provides stationery, office supplies, office equipment, and related products through its online store.

We aim to keep product information, pricing, availability, and website content accurate. However, information may occasionally contain errors, omissions, or changes.

3. Products & Product Information

We make reasonable efforts to display products, descriptions, specifications, images, colors, sizes, and other information accurately.

However, actual product appearance may vary slightly from images displayed on different screens or devices.

• Product images are provided for identification and presentation purposes.
• Product specifications may change based on manufacturer updates or availability.
• Some products may become unavailable without prior notice.
• AF Enterprises reserves the right to correct genuine product description or listing errors.

4. Prices & Pricing Errors

Prices displayed on the website are subject to change without prior notice.

While we make reasonable efforts to maintain accurate pricing, an item may occasionally be displayed with an incorrect price because of technical, typographical, or system-related errors.

If an order contains a significant pricing error, we may contact you before processing the order or cancel the affected order where appropriate.

5. Orders & Order Acceptance

Placing an order through the website does not necessarily mean that the order has been finally accepted.

An order may be reviewed before processing. We may decline, cancel, or limit an order in circumstances including product unavailability, pricing errors, suspected fraudulent activity, incorrect customer information, or other legitimate operational reasons.

6. Payment

Customers must provide valid payment information where a payment method is required to complete an order.

Payment may be processed through the payment method or service made available during checkout.

• Customers must not provide false, unauthorized, or fraudulent payment information.
• Orders may be held or cancelled if payment cannot be verified or completed.
• Payment confirmation does not prevent an order from being reviewed for availability or other legitimate reasons.

7. Delivery & Shipping

Orders are delivered using the applicable delivery or logistics arrangements available at the time of purchase.

Delivery times may vary depending on location, product availability, courier operations, weather, public holidays, and other factors outside our direct control.

Customers are responsible for providing a complete and accurate delivery address and contact number.

8. Order Cancellation

Customers may contact AF Enterprises to request cancellation of an order as soon as possible after placing it.

Cancellation may not be possible once an order has already been processed, packed, dispatched, or handed to a delivery provider.

Where cancellation is approved after payment, any applicable refund will be handled according to the circumstances of the order and our Refund & Returns Policy.

9. Returns, Replacements & Refunds

Returns, replacements, and refunds are handled according to our separate Refund & Returns Policy.

Customers should review that policy before purchasing and should contact us before sending any product back.

• Return eligibility depends on the reason and condition of the item.
• Damaged, defective, incorrect, or incomplete orders should be reported promptly.
• Products should not be returned without contacting us first.

10. Customer Accounts

If the website allows customers to create an account, you are responsible for maintaining the confidentiality of your account credentials and for activity performed through your account.

Customers should notify AF Enterprises if they believe their account has been accessed without authorization.

11. Acceptable Use of the Website

You agree to use the website only for lawful purposes and in a manner that does not interfere with the operation, security, availability, or functionality of the website.

• Do not use the website for fraudulent or unlawful activities.
• Do not attempt to gain unauthorized access to website systems or customer accounts.
• Do not introduce malicious software, harmful code, or other security threats.
• Do not misuse website content, forms, checkout functionality, or other services.
• Do not interfere with the normal operation or security of the website.

12. Intellectual Property

Unless otherwise stated, content appearing on this website, including text, graphics, logos, branding, design elements, images, icons, and other materials, may belong to AF Enterprises or its respective licensors and content providers.

Website content may not be copied, reproduced, modified, distributed, republished, or commercially exploited without appropriate authorization.

13. Third-Party Services & Links

The website may use or link to third-party services, websites, payment providers, delivery providers, analytics services, or other external platforms.

Third-party services operate according to their own terms and policies. AF Enterprises is not responsible for the independent content, availability, security, or policies of third-party websites.

14. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee uninterrupted access at all times.

Website availability may be affected by maintenance, technical problems, hosting issues, network interruptions, security events, or circumstances outside our reasonable control.

15. Limitation of Liability

To the extent permitted by applicable law, AF Enterprises will not be responsible for losses arising from circumstances outside our reasonable control, including third-party delivery delays, internet or network interruptions, temporary website outages, or unauthorized activity beyond our reasonable control.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

16. Customer Responsibility

Customers are responsible for providing accurate information, using purchased products appropriately, and using the website in accordance with these Terms & Conditions and applicable laws.

Customers should take reasonable care when entering delivery, billing, and contact information during checkout.

17. Changes to These Terms

AF Enterprises may update or modify these Terms & Conditions from time to time to reflect changes in our services, website, business practices, or applicable requirements.

Updated terms will be published on this page and the "Last Updated" date may be revised accordingly.

Your continued use of the website after an updated version is published constitutes use of the website under the updated terms, subject to applicable law.

18. Governing Law

These Terms & Conditions shall be interpreted and applied subject to the laws and applicable legal requirements of Pakistan, unless otherwise required by applicable law.

Any disputes relating to the website, orders, or these terms should first be raised with AF Enterprises so that the parties may attempt to resolve the matter directly.

19. Contact AF Enterprises

If you have questions regarding these Terms & Conditions, your order, website usage, or any of our policies, please contact our team.

• Email: info@afenterprises.shop
• Phone: +92 321 8295727
• Website: afenterprises.shop

Frequently Asked Questions